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Get in touch
One inbox, read by a human. Put the tag in the subject line and it lands in the right place.
We aim to reply within 3 business days. Privacy requests are answered within 30 days, as the law requires — usually much sooner.
What to put in the subject line
[Support]
Help with the product
Something broken, confusing, or not doing what you expected. Tell us what you did, what happened, and what you expected instead.
[Billing]
Billing, plans and refunds
Charges, cancellations, credits and refunds. Include the date and amount of the charge. Our Refund & Cancellation Policy covers most cases.
[Privacy]
Privacy requests
Access, correction, deletion, portability, or withdrawing consent. Email from the address on your account so we can verify it is you.
[Security]
Security disclosure
Found a vulnerability? Tell us before telling anyone else and we will work with you. Please do not run automated scans or denial-of-service tests against production.
[DMCA]
Copyright complaints
Takedown notices and counter-notices. The DMCA page lists exactly what a valid notice must contain.
[Correction]
Something is wrong on a page
A tool's pricing changed, a link is dead, a fact is out of date. Send the URL and what is wrong — this is the fastest thing on this list to fix.
[Partnership]
Press and partnerships
Press questions, listing a tool or plugin, or working together.
Some things are faster elsewhere
- Sharing a prompt or skill — use the submission form, not email. It captures everything we need.
- Cancelling a plan — do it yourself in your dashboard billing settings; it takes one click.
- Changing cookie settings — use the preferences button on the Cookie Policy page.
- How affiliate links work — answered on the affiliate disclosure page.
Who you are writing to
IterPrompt is operated by IterPrompt LLC, formed in the State of Delaware, United States. Legal notices may be sent to the address above. Our legal pages set out the terms that apply to using the site.