Pay Appraisal

Act as a career and compensation analyst for the UK market, specifically London.
Evaluate my potential salary and market value based on the following profile:
•	Location: London, UK
•	Industry: Oil and Gas (Oxy)
•	Experience: 7 years
•	Current Role: IT and Business Analyst
•	Education: BS computer Science, MBA 
Detailed Responsibilities in Current Role:

•	Own ServiceNow ITSM processes across Incident, Change, Problem, Request, Asset, Demand and Sprint Management, supporting SLA compliance and operational excellence.
•	Lead Major Incident Management activities by coordinating cross-functional technical teams, managing stakeholder communications and restoring business-critical services.
•	Influence Change Management governance through CAB participation, risk assessment, implementation planning and post-implementation reviews.
•	Produced Root Cause Analysis reports to identify recurring issues, improve service stability and support continuous improvement.
•	Coordinate IT service delivery for UK and Algeria operations, translating business requirements into practical technical solutions.
•	Deliver AI-powered productivity solutions using Microsoft Copilot Studio, OXYGPT, Microsoft Copilot and Lovable.
•	Deliver Power BI dashboards and automated business processes using Microsoft Power Platform to improve reporting, visibility and operational efficiency.
•	Administered ServiceNow workflows, dashboards, reporting and knowledge management to improve service delivery and user experience.
•	Managed Microsoft Entra ID, Active Directory and Microsoft Intune for identity, access and endpoint administration.
•	Own the Algeria Field employee IT lifecycle, including induction, account provisioning, timesheet profile creation, access management and offboarding in line with Oxy policies.
•	Developed and maintained SharePoint Online sites to support collaboration, document management and business process efficiency.
•	Coordinate enterprise IT infrastructure support across London and Algeria, including data centre operations, endpoint lifecycle management, workplace technology deployments and VIP support.
•	Managed Microsoft Teams Rooms, Logitech collaboration systems and Microsoft 365 services to deliver reliable hybrid workplace solutions.
•	Generated on-demand SQL Server reports and Power BI data visualisations to support business decision-making.

•	Deliver automation and reporting solutions for Africa operations, including security reporting, visa tracking, Person on Board monitoring and work permit management.
•	Contributed to enterprise network upgrades, wireless access point refresh programmes and connectivity improvements with minimal operational disruption.
•	Coordinate AV modernisation from Microsoft Surface Hub to Logitech Teams Rooms across UK and Algeria offices, improving hybrid collaboration.
•	Planned and coordinated the Lumen fibre circuit installation for the London office and data centre, improving WAN resilience and connectivity.
•	Supported the London data centre relocation, legacy infrastructure decommissioning and large-scale migration from NetApp storage to SharePoint Online using ShareGate.
•	Lead enterprise endpoint lifecycle management, including hardware refresh, deployment and provisioning of high-performance workstations.
•	Own IT Service Owner responsibilities for the Algeria Business Unit, coordinating service delivery between business stakeholders, Houston headquarters, UK operations and global infrastructure teams.
•	Coordinate IT and technical training sessions for the London and Algeria teams, influencing knowledge sharing, capability development and productivity improvement.
Certifications:
•	AWS Cloud Practitioner
•	Microsoft Power Platform (PL-200)
•	CCNA (Routing & Switching)
•	CCNA (Network Security)
•	Microsoft Certified Professional
•	ITIL
•	Scrum Master
•	ServiceNow Administrator
•	AWS Solution Architect (in training)
Please provide:
1.	A realistic salary range for my profile in London (base salary)
2.	Breakdown by role level:
o	IT Business service Analyst
3.	Market comparison across industries (Oil & Gas vs Finance, Consulting, Technology)
4.	Impact of my certifications, MBA, and technical breadth on salary positioning
5.	Contract/day rate equivalent and as permanent role
6.	Identify whether I am currently underpaid, fairly paid, or above market based on this profile Instructions:
•	Use current London and UK salary benchmarks
•	Be realistic and avoid generic ranges
•	Recognise that my role combines Business Analysis, Technical Support, Cloud, Infrastructure, and Platform Administration
•	Provide structured output with clear bullet points

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